5. What personal data do we collect and how and when do we collect it?
INFORMATION YOU CHOOSE TO GIVE US
When you interact with our products and services, we collect the information that you choose to share with us. For example, if you set up an account in our app, we need to collect a few important details about you, such as: a unique username, a password, an email address, a phone number, a photo and your date of birth.
To be able give you the best experience with our products and services we may also ask you for some personal details including gender, hometown, age, weight, height or level of activity. For the same matter, we may collect fitness activity data provided by you or generated through our products, Sites or Apps, for example time, duration, location or personal preferences like your favourite Fitness teacher or preferred vibration strength.
Other services, such as commerce products, may also require you to provide us with a debit or credit card number and its associated account information like your billing address.
When you contact customer support or communicate with us in any other way, we’ll collect whatever information you volunteer.
INFORMATION WE GET WHEN YOU USE OUR PRODUCTS AND SERVICES
When you use our products and services, we collect information about which of those products and services you have used and how you have used them. We might know, for instance, which physical activity you did and which activity was detected by the algorithm in our app. Here is a fuller explanation of the types of information we collect when you use our services:
USAGE INFORMATION. We collect information about your activity through our products and services. For example, we may collect information about:
How you interact with our products and services, such as the time of day when you use our products, Sites and Apps.
The content you share with your friends or on social media
DEVICE INFORMATION. We collect information from and about the devices you use. For example, we collect:
Information about your hardware and software, such as the hardware model, operating system version, device memory, advertising identifiers, unique application identifiers, unique device identifiers, browser type, language, battery level, and time zone;
Information from device sensors, such as the accelerometers inside our Nadi X pants, but also from your phone as well as its gyroscopes, compasses, microphones
Information about your wireless and mobile network connections, such as mobile phone number, service provider, and signal strength.
Device Phonebook. If you want to share content with friends, we may—with your permission—collect information from your device’s phonebook.
Location Information. When you use our products and services we may collect information about your location. With your permission, we may also collect information about your precise location using methods that include GPS, wireless networks, cell towers, Wi-Fi access points, and other sensors, such as gyroscopes, accelerometers, and compasses.
LOG INFORMATION. We also collect log information when you use our website. That information includes, among other things:
Details about how you’ve used our services.
Device information, such as your web browser type and language.
Identifiers associated with cookies or other technologies that may uniquely identify your device or browser.
Pages you visited before or after navigating to our website.
INFORMATION WE COLLECT FROM THIRD PARTIES
We may collect information that other users provide about you when they use our products, Sites and Apps. For example, if another user allows us to collect information from their device phonebook—and you’re one of that user’s contacts—we may combine the information we collect from that user’s phonebook with other information we have collected about you.
We may also obtain information from our affiliates and third parties.